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Prices & Packages

You can choose to work with us on a retainer or an ad hoc basis. If you're unsure which option best suits your needs, get in touch and we'll arrange a chat.

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Remain agile with the freedom to switch between packages with just one month's notice.

Live updates

View live updates, pay invoices, book appointments, and more in your client portal.

Free catch-up calls

Benefit from free regular catch-up calls to keep everything running smoothly and efficiently.

prices & packages

Retainer packages

Our retainer packages are a great solution for those who require regular support. Choose from a variety of packages starting at £150.00 per month or opt to go bespoke for a tailor-made solution.

As a retainer client you will benefit from:

  • Discounted rates
  • Free catch-up calls
  • Guaranteed availability
  • Secure client portal access
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prices & packages

Ad hoc support

Our ad hoc support enables you to assign work to us as and when required with no monthly commitment. This is a great solution for your one-off support needs.

We charge a fixed rate of £30.00 per hour

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Frequently asked questions

Are there any additional charges?

Any additional specific costs incurred such as stationery, postage, packaging will be charged separately at cost price. Your consent will be obtained before proceeding.

Urgent work or work outside our normal hours may incur a premium.

What is the client portal?

Our retainer clients have access to their very own secure client portal where they can view live updates, review documents, pay invoices and book appointments.

What happens if I go over my hours?

Any work carried out after your retained hours have been used will be charged at your package's equivalent hourly rate.

We will notify you when you are nearing your limit, and we will have regular reviews to ensure you are on the right package for your needs.

Is there a minimum charge?

Yes, there is a minimum charge of 1 hour for ad hoc work.

What happens if I don't use my retained hours?

10% of any unused hours can be rolled over to the following month.

We will have regular reviews to ensure you are on the right package for your needs.

What are the payment terms?

Our retainer work is invoiced at the package rate in advance, at the start of the month.

Our ad hoc work is invoiced at the end of the month. In some cases a deposit may be payable upfront.

Payment is due within 7 calendar days from the date on the invoice. If you do not pay by the due date, we may charge interest and reschedule further work until payment is made.

Can you provide time tracking reports?

We track all our time with the use of professional software. If you would like a copy of the report, just ask your virtual assistant.

If you are one of our retainer clients, you will have 24/7 access to live updates showing the time we have spent on your tasks that month and the current status of each task.

"Emilie is a fantastic Virtual Assistant! Her skills in Dubsado meant she could hit the ground running which was of great importance to me when we first started working together but she has actually since shown a wide variety of skills that have also come in extremely handy. Emilie is a great communicator, keeping me regularly updated with progress and always checking in. I couldn't run my business without her!"

Alicja Teagle, Shift-MVA
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Client love ❤️ 

Receiving feedback like this puts the biggest smile on my face!
Procrastination is a real thing. It's not just an excuse to get out of doing something that you don't want to do—it's a real mental state that affects your body and brain.

You can get past it though (I've been procrastinating for the past 30 minutes but now here I am writing this post). Here are my top tips to limit the amount of time you spend procrastinating:

Know your triggers - What's keeping you from getting started - Is it fear, or lack of motivation? Are you afraid of failing, or do you just not know where to start? Or is it something else entirely? For me 30 minutes ago it was a lack of motivation and inspiration.

Find your solutions - Only you know what will work for you. I find breaking things down into small chunks really helps. If fear is getting in your way, try visualising yourself succeeding instead of failing. If lack of motivation is stopping you from getting started, think about how amazing it will be once the task is done or your goal reached (and then use that feeling as motivation!). 

Don't be too hard on yourself - Procrastination is more common than you think (how do you think I came up with the idea for this post!) and is actually linked to emotions and mood regulation. So offer yourself an expression of understanding 'Of course I'm tired, unmotivated and uninspired it's 10 pm at night and I'd rather be in bed.'

Give yourself time to procrastinate - set a 10-minute timer and procrastinate to your heart's desire but when the timer goes off that's it, no more procrastinating - it's time to get stuck in.

What do you find yourself procrastinating over? Tell me in the comments 👇🏻
If we could only give you 5 pieces of advice for social media, it would be these:

1. Make sure you have a clear idea of what you want to accomplish before you get started.

2. Know your audience and be intentional about the types of content you post. Are they relevant to your brand and of value to your audience?

3. Take time to build relationships and always be your authentic amazing self

3. Post regularly, with a consistent cadence that makes sense for your brand and audience—and stick with it even when things get busy!

4. Remember that there are no shortcuts. It takes time and effort to build an audience, so don't get discouraged if things aren't happening right away!

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